Villas HM Palapas del Mar Hotel

Hotels & Resorts
Isla Holbox
Villas HM Palapas del Mar
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FROM 213,00 (USD $)

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Villas HM Palapas del Mar | Isla Holbox | Mexico

Avenida Plutarco Elias, s/n, 77310 Holbox Island, Mexico

➤ Villas HM Palapas del Mar | Quintana Roo

Facing the beachfront, Villas HM Palapas del Mar offers 4-star accommodation in Holbox Island and features a garden, terrace and restaurant. A few steps from Playa Holbox, the hotel features a bar and a private beach area. The accommodation offers a 24-hour front desk, airport transfers, a concierge service and free WiFi.

At the hotel all rooms are fitted with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Villas HM Palapas del Mar provides certain units with sea views, and all rooms include a balcony. At the accommodation rooms are equipped with bed linen and towels.

The area is popular for cycling, and bike hire is available at Villas HM Palapas del Mar.

See photos for Villas HM Palapas del Mar Hotel

Review score

Based on 72 reviews

Facilities

8.2

Cleanliness

8.6

Comfort

8.7

Value for money

7.3

Location

Total

Free WiFi

5.7

Room choices in Villas HM Palapas del Mar Hotel

Junior Suite

Junior Suite Superior

Junior Suite with Premium All Inclusive

Junior Suite Superior with Premium All Inclusive

Junior Suite with Sea View

Junior Suite with Private Pool

Junior Suite Superior on the beach

Junior Suite with Private pool on the beach

X 3

Junior Suite with Private Pool (3 persons)

X 4

Junior Suite with Private Pool (4 persons)

X 3

Junior Suite with Private pool on the beach (3 persons)

X 4

Junior Suite with Private pool on the beach (4 persons)

X 3

Junior Suite Superior (3 persons)

X 4

Junior Suite Superior (4 persons)

Junior Suite Superior (2 adults + 1 child)

Junior Suite Superior (2 adults + 2 children)

Villas HM Palapas del Mar Hotel Services

Internet	WiFi is available in public areas and is free of charge.
Parking	No parking available.
Bathroom	Toilet paper, Towels, Private bathroom, Toilet, Free toiletries, Hairdryer, Shower
Bedroom	Linen, Wardrobe or closet, Extra long beds (> 2 metres)
View	Pool view, Garden view, View
Outdoors	Outdoor furniture, Beachfront, Sun terrace, Private beach area, Balcony, Terrace, Garden
Kitchen	Refrigerator
Activities	Bicycle rental Additional charge, Beach, Snorkelling Additional charge, Horse riding Additional charge, Diving Additional charge, Cycling, Canoeing Additional charge, Fishing Additional chargeOff-site
Living Area	Seating Area
Media & Technology	Flat-screen TV, Cable channels, Satellite channels, Telephone, TV, Pay-per-view channels
Food & Drink	Fruits, Wine/champagne Additional charge, Kid-friendly buffet, Kid meals, Snack bar, Bar, Restaurant
Reception services	Concierge service, Luggage storage, Tour desk, 24-hour front desk
Entertainment and family services	Babysitting/child services Additional charge
Cleaning services	Daily housekeeping, Ironing service Additional charge, Laundry Additional charge
Safety & security	Smoke alarms, Safety deposit box
General	Shuttle service Additional charge, Air conditioning, Wake-up service, Tile/marble floor, Private entrance, Laptop safe, Fan, Family rooms, Airport shuttle Additional charge, Non-smoking rooms
Outdoor swimming pool	Open all year, Pool with view, Pool/beach towels, Pool bar, Sun loungers or beach chairs
Wellness	Sun umbrellas, Sun loungers or beach chairs, Massage Additional charge
Languages spoken	English, Spanish

Villas HM Palapas del Mar Hotel Terms and Conditions

Check-in	From 15:00
Check-out	Until 12:00
Cancellation/ prepayment	Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds	Children of any age are welcome.
No age restriction	There is no age requirement for check-in
Pets	Pets are not allowed.
Accepted payment methods	Cash Villas HM Palapas del Mar accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

To consider

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Other known names for Villas HM Palapas del Mar Hotel

Villas HM Palapas del Mar

Frequently asked questions about Villas HM Palapas del Mar Hotel

How do I get the best price guarantee for Villas HM Palapas del Mar Hotel?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Villas HM Palapas del Mar Hotel. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Villas HM Palapas del Mar Hotel?

WiFi is available in public areas and is free of charge.

Is there free parking available at Villas HM Palapas del Mar Hotel?

No parking available.

What are the outdoor activities at Villas HM Palapas del Mar Hotel

Outdoor furniture, Beachfront, Sun terrace, Private beach area, Balcony, Terrace, Garden

What languages are spoken at Villas HM Palapas del Mar Hotel?

English, Spanish

What are the general services offered at Villas HM Palapas del Mar Hotel?

Shuttle service Additional charge, Air conditioning, Wake-up service, Tile/marble floor, Private entrance, Laptop safe, Fan, Family rooms, Airport shuttle Additional charge, Non-smoking rooms

Are pets allowed at Villas HM Palapas del Mar Hotel?

Pets are not allowed.

What is the check-in time at Villas HM Palapas del Mar Hotel?

From 15:00

What is the check-out time at Villas HM Palapas del Mar Hotel?

Until 12:00

100% real reviews of Villas HM Palapas del Mar Hotel

If you have any questions regarding the facilities or services provided at Villas HM Palapas del Mar Hotel, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

Switzerland

Philippe

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Villas HM Palapas del Mar Hotel

Nice Isaland but eh

the room with private pool, the sky bar, the BBQ buffet on Thursday

The Seaweeds on the Beach and the water stagnating in many streets on the island

United States of America

Spencer

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Villas HM Palapas del Mar Hotel

A great property on paradise.

Breakfast every morning, followed by relaxing at one of the 2 pools, or just short walk to the beach. The staff is always accommodating and friendly.

I’ve stayed at this property 5 times…nothing bad I can point out.

United Kingdom

Samantha

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Villas HM Palapas del Mar Hotel

We had an unfortunate emergency. Staff were great!

Breakfast buffet was good. Dinner was adequate.

All the paths around the hotel are sandy so all steps leading up to the rooms become sandy and can get into the rooms a little as it’s on your shoes even though there are water bowls for your feet.

United States of America

Roxanna

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Villas HM Palapas del Mar Hotel

Good

The room was excellent

No towels, the little pool in front of the room was dirty they didn't clean the pool with several requested.

Netherlands

Floortje

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Villas HM Palapas del Mar Hotel

Unique resort with ‘high-end appearance’

Nice atmosphere and good location, stylish interior and exterior.

High price levels of both the rooms and food&beverages.

United States of America

Moya

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Villas HM Palapas del Mar Hotel

Amazing exotic vacation - Hidden gem SHHH

This our second time visiting the island and chose this hotel again because of the location. It is away from busy main st area but not too far so that you can walk to it or like we do rented a golf cart to get around the island. There are no cars allowed on the dirt roads. This hotel is really beautiful. they have a great buffet area and wonderful rooftop sushi restaurant as well as a private beach club area with service. The rooms are very clean. We booked an upstairs unit for the view from the hammock on the balcony but next time getting the downstairs with the private pool. They also offer room service. It is family friendly but mostly everyone goes to relax onsite and party in the many great restaurants and lively bars on the main st areas.

Constructive Criticism: We do not like that the bathrooms do not have AC. It can be very hot and humid as this is a year round summer climate environment. We did not like that the hotel did not advise us at booking or at least before arriving that the main pool was closed due to a water shortage issue that had been occurring for weeks. We would have booked the suite with the private pool as those were working. The beach is nice but there is nothing like jumping into a pool on a hot day; which was very hot that weekend and my husband that does not like to be in the sand was looking forward to it after a 5hr Flight/Airport experience, a 2.5 hrs drive, a 30 min ferry and another 30-40mins renting the Golf cart to walk into the lobby to be told that theres no pool...with no compensation not even a comp food or beverage. We did not like that they are like Towel Nazis. They failed to give us the towel cards at check in and then when we got them and went to get the towels they were rough and worn out looking. This hotel is catering to higher end guest and should be all inclusive instead of piece by piece style.

Canada

Juan

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Villas HM Palapas del Mar Hotel

nice and paradise place

beautiful place

hate the classification for all was like too much, like we were all inclusive but they like look all the time for premium or what ever I was like set up off be looked and limítales on some options so sole bad comment

United States of America

Claire

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Villas HM Palapas del Mar Hotel

Amenities Average staff below average

Hotel has a nice location, and rooftop view.

Staff was rude, pool was dirty and they need an upgrade on their room and beach towels .

Austria

Carina

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Villas HM Palapas del Mar Hotel

spend your money somewhere else

breakfast ok, beach nice.

some of the staff not really friendly. no coffee machine in the room, room was a little filthy, mirror didn’t get cleaned for 5 days (inacceptable considering the price!). we were lucky to have a good room, others are located near the diesel agregate, which is incredibly loud almost every day (Night) since they have severe electricity problems on the Island.

United States of America

Patti

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Villas HM Palapas del Mar Hotel

our daughter was married here 5 years ago. 1st wedding held at Palapas. we came back for their 5 year anniversary.

layout, landscaping, breakfasts are great, quiet, sushi bar, happy you now have beach lounge chairs

very overpriced on rental equipment you should put a few tables and chairs in the area by the massage tables for people to sit at in the evening.

United States of America

Moya

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Villas HM Palapas del Mar Hotel

Amazing exotic vacation - Hidden gem SHHH

Canada

Juan

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Villas HM Palapas del Mar Hotel

nice and paradise place

beautiful place

United States of America

Claire

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Villas HM Palapas del Mar Hotel

Amenities Average staff below average

Hotel has a nice location, and rooftop view.

Staff was rude, pool was dirty and they need an upgrade on their room and beach towels .

Austria

Carina

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Villas HM Palapas del Mar Hotel

spend your money somewhere else

breakfast ok, beach nice.

United States of America

Patti

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Villas HM Palapas del Mar Hotel

our daughter was married here 5 years ago. 1st wedding held at Palapas. we came back for their 5 year anniversary.

layout, landscaping, breakfasts are great, quiet, sushi bar, happy you now have beach lounge chairs

very overpriced on rental equipment you should put a few tables and chairs in the area by the massage tables for people to sit at in the evening.

Mexico

Alberto

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Villas HM Palapas del Mar Hotel

Estancia tranquila y cómoda

instalaciones

toallas

United Kingdom

Lucy

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Villas HM Palapas del Mar Hotel

What we wanted from a Hotel in Holbox!

Super friendly staff, good breakfast (get the chef to make something fresh) and nice design of the rooms.

Although the bedrooms felt clean, there were stains on the sheets and I got glass in my foot in our room.

United States of America

Azalia

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Villas HM Palapas del Mar Hotel

Fun Filled Weekend!

Room was impeccable. Great Location to beach. Overall resort is beautiful. Our room was spacious and perfect for our needs.

Staff at pool area seemed bothered by towel request or any request with exception to Vicente he was so accommodating. This is our second time staying at HM Palapas (1st time HM Paraiso transferred us over due to COVID restrictions) and the staff at HM Palapas are not as friendly as at HM Paraiso.

Spain

Maria

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Villas HM Palapas del Mar Hotel

Very Good

the set up / decoration / bedrooms / location

front desk staff was not as nice as we expected when we did the check in. However, they were nicer when we did the check out and paid the bill. The toilets in the restaurant were quite dirty.

Netherlands

Jan

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Villas HM Palapas del Mar Hotel

Very Good

Breakfast was very good ,

Price was high compared to other properties

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Villas HM Palapas del Mar Hotel +52 984 875 2224

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